Last updated: 11 September 2026

Paydo.in service operated by Zetu Solutions (OPC) Private Limited. This policy explains how personal information is handled when you use Paydo for prepaid mobile recharge, DTH payments, plan lookup and account history.

Information we collect

Depending on the feature you use, we may process your registered mobile number, OTP verification result, email address for receipts, recharge number or DTH customer ID, selected operator, amount, Paydo reference, payment status, support correspondence, IP address and basic device or security logs.

Payment information

Payment details are entered on a secure payment page. Paydo does not ask you to send an OTP, PIN, CVV or full card number through email, telephone or support messages. Payment status and transaction references may be stored to confirm orders, handle disputes and prevent duplicate charges.

How information is used

We use information to authenticate your account, create and track recharge requests, show recent activity, issue receipts, answer support requests, prevent fraud and abuse, maintain security, troubleshoot failures and comply with applicable legal obligations.

Service partners

Required transaction information may be shared with telecom or DTH operators, payment processors, hosting and communications providers, and professional or government authorities where necessary to provide the service, investigate a transaction, protect users or comply with law. Partners receive only information relevant to their role.

Cookies and sessions

Paydo uses essential cookies or similar session storage for login, security, form protection and transaction continuity. Blocking essential cookies may prevent OTP login or payment status checks from working.

Retention

Information is retained only for as long as reasonably needed for the purposes described above, including transaction reconciliation, fraud prevention, support, accounting, tax, dispute resolution and legal obligations. Different record types may have different retention periods.

Security

We use access controls, server-side credentials, encrypted connections, rate limits and transaction records intended to protect the service. No internet system can be guaranteed completely secure, so customers should also protect their device and mobile account.

Your choices and requests

You may ask for help correcting account information or request account deletion through the Delete Account page. Some transaction or security records may remain where retention is necessary for legal, accounting, fraud-prevention or dispute purposes.

Contact

Privacy questions can be sent to support@paydo.in or reported by telephone at +91 73737 34661.